OUR REAL ESTATE STRATEGY: CONNECTING BUYERS & SELLERS FOR A WIN/WIN RESULT
July 20th, 2009 categories: About the Local Market, Real Estate Resourcing
What separates a good real estate agent from a really GREAT one? I am an observer by nature and I am always observing agents to determine who the good ones are and who are not. Quite honestly, there are times when I look at listings that I am about to show to a client and I cringe after I notice who the listing agent is. I do that because, as in all businesses, there are real estate agents who are not pleasant to deal with, who aren’t very efficient at doing their job (my #1 pet peeve), and, in terms of their negotiating techniques on behalf of their clients, they are operating at a 2 or 3 year old level. “This is MINE and you can’t have it!”
Our tag line for our business is: “Connecting Buyers & Sellers for a Win/Win Result.” It pretty much sums up who we are and how we do business. First, our belief is that the real estate business is about matching willing buyers and willing sellers. We’re not trying to convince anyone to do anything they don’t want to do. Secondly, we believe that we can do that that in a win/win way for all.
There are some in the real estate business who would take exception to our strategy about the win/win aspect and say that representation is exclusively about getting your client the very best deal (e.g., it’s not a win/win, but a win/lose, with the “win” in favor of MY client and the lose in favor of YOUR client). Another way of saying it is, “We absolutely won’t leave anything on the table.”
While it certainly IS our goal to get our client the very best deal possible (and we really are quite good at it), the problem with the Win/Lose approach is that it creates an adversarial relationship between the parties. Win/Lose negotiators often have strong egos and they have an extremely limited view of what the client’s REAL interests are. To say it a different way, they are negotiating based from their own ego, not in the true interest of the client. Even though the strategy sounds like a good idea for the client, quite often the results are less than what you might expect. The problem is that adversarial negotiating quite often ends up in compromise in order to get the deal done and so … sometimes they win, sometimes they lose. And sometimes the adversarial relationship continues … even into the courts.
The alternative way of negotiating is based on interests. It’s a bigger picture view and it provides for many more possible solutions. The truth is that people and situations are complex and every transaction has multiple factors that influence whether a person is getting a good deal or not. For example, who wants a great price on something that doesn’t interest them? or work for their family?
What we are trying to do is match interests and so we we feel like it is our job (and we spend most of our time observing and anticipating) what the changing interests of both parties are so that we can create a contractual agreement that both parties want to live up to. Sometimes, the hardest task is getting people to “see outside the box” … that their interests truly are being served with the creative solution that we are offering. See future articles with the keyword, “Interest Based Negotiations” for further elaboration the subject.
Connecting Buyers & Sellers for a Win/Win Result: It’s what we do. It’s who we are. And, it takes advantage of what people truthfully want to do. It is our feeling that if we are creative in putting deals together, we will get much better results than the next guy … and those results will be win/win for all!
If you are looking for win/win results, give us a call at 830-995-2511. We’d love to visit with you.
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15 Tips for Packing Like a Pro
April 15th, 2008 categories: About the Local Market, Real Estate Resourcing
1. Plan ahead by organizing and budgeting. Develop a master “to do” list so you won’t forget something critical. To estimate moving costs, use a moving calculator.
2. Sort and get rid of things you no longer want or need. Have a garage sale, donate to a charity, or recycle.
3. But don’t throw out everything. If your inclination is to just toss it, you’re probably right. However, it’s possible to go overboard in the heat of the moment. Ask yourself how frequently you use an item and how you’d feel if you no longer had it. That will eliminate regrets after the move.
4. Pack like items together. Put toys with toys, kitchen utensils with kitchen utensils. It will make your life easier when it’s time to unpack.
5. Decide what, if anything, you plan to move yourself. Precious items such as family photos, valuable breakables, or must-haves during the move should probably stay with you. Don’t forget to keep a “necessities” bag with tissues, snacks, and other items you’ll need that day.
6. Use the right box for the item. Loose items are prone to breakage.
7. Put heavy items in small boxes so they’re easier to lift. Keep weight of each box under 50 pounds, if possible.
8. Don’t over-pack boxes. That will increase the chances that items inside the box will break.
9. Wrap every fragile item separately and pad bottom and sides of boxes.
10. Label every box on all sides. You never know how they’ll be stacked and you don’t want to have to move other boxes aside to find out what’s there.
11. Use color-coded labels to indicate which room each item should go in. Color-code a floor plan for your new house to help movers.
12. Keep your moving documents together in a file. Including important phone numbers, driver’s name, and moving van number. Also keep your address book handy.
13. Back up your computer files before moving your computer.
14. Inspect each box and all furniture for damage as soon as it arrives.
15. Remember, most movers won’t take plants. If you don’t want to leave them behind, you should plan on moving them yourself.
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